I've lived most of my life in Santa Rosa - it's home base for JW Consulting Services and the community I know best. Most tech problems can be diagnosed and fixed remotely in minutes, often faster than waiting for someone to drive across town, so that's usually where I start. When something genuinely needs hands-on work, I'm still local and can be at your door.
I'm not a call center reading from a script, and I'm not a stranger either - I've spent most of my life in this town. Over the years I've supported everyone from law offices and financial advisors to construction companies and busy households, so there isn't much I haven't seen. My background includes two decades in enterprise healthcare IT, which means you get enterprise-grade judgment delivered remotely first and in person when it counts, without the enterprise price tag or contract.
I support clients remotely throughout Santa Rosa first - it's usually the fastest way to get you back up and running. When a visit is the right call, I cover the whole city in person too, from downtown and Railroad Square to Rincon Valley, Coffey Park, and Fountaingrove.
“I reached out to John at JW Consulting for advice on making my home a smart home. John was able to ask the questions I hadn't thought of and gave me clear and easy to understand options. Super nice guy and easy to talk to. Prices were fair too.”
“JW Consulting Services has been handling our IT work for many years. He does an exceptional job, and available whenever we need help. Very reliable and smooth service. Highly recommend!”
“Definitely knows the ins & outs of computing & all it entails. I feel confident that I'm in excellent hands, which is critical for my business. Amazing guy!”
Call or email - I typically respond within a few hours.